Workouts Journal Support

Before contacting support

• Make sure location access is set to precise and allowed while using the app.
• For route tracking in the background, allow background location and notifications.
• Check that mobile data or Wi-Fi is available when signing in or synchronizing workouts.
• Install the latest available version from Google Play or the App Store.

When you contact us

Please include your device model, Android or iOS version, Workouts Journal app version, and a short description of what happened. A screenshot is helpful when it does not contain sensitive information. Never send your password.

Account and privacy

For information about personal data, read the Privacy Policy. To remove an account and its associated data, follow the Account Deletion instructions.